Terms

Version 2026-10-31

What Pushback does

Pushback helps you understand your medical bills and insurance documents, spot likely errors, and prepare letters to dispute them or to use your rights. It uses Claude, an AI model made by Anthropic, to read documents and draft text. Amounts, deadlines and the rules behind each finding are worked out by Pushback's own code, and each finding shows the document and page it comes from.

What you decide

You review every letter and every change before it is sent, and you decide whether to send it. Pushback does not act for you, does not represent you, and cannot promise any outcome. Check the facts in each letter against your own documents.

Your account

Keep your password to yourself. Only upload documents that are yours or that you are allowed to manage for someone else, such as a child or a person who has asked you to.

Changes

If these terms or the privacy policy change in a way that matters, we will ask you to agree again before you continue.